Is the cost of interventions included in the subscription?

No. The subscription covers the use of Dispatch. Each job is quoted by the technician or their company, who invoices you directly. Dispatch doesn't handle that payment and takes no commission.

How are technicians checked?

The Dispatch team reviews their credentials, electrical authorisation and IRVE qualification, before opening access to requests. This check doesn't replace your own requirements.

Does Dispatch guarantee a response time or that my chargers are compliant?

No. Dispatch tracks each step of a request, annual inspections and intervention deadlines, but promises neither a turnaround time nor regulatory compliance. The work itself falls under the contract between you and the technician.

Do I have to commit to get started?

No. Starter and Business have no commitment, and setup takes a few minutes: an account, your sites, your chargers, then the QR codes to print.

Dispatch · A Codetics solution

Your chargers in service. We handle the faults.

A QR code on every charger: the driver reports the fault, and a technician near the site holding the French IRVE charging qualification takes the job. Quotes, scheduling, reports and each charger's history stay in one place.

Get started with Dispatch See pricing

No commitment · Ready in 5 minutes · Service in French

IRVE technician? Join the network

Dispatch dashboard for operators (French interface), with sample data: Business subscription, three requests to handle and an overview of jobs.

A charger that's down is a service that has stopped.

public charging points in France at 31 August 2026: 200,926
technical availability in August 2026, so about 1 point in 10 unavailable: ≈ 89%
of points unavailable for more than 7 consecutive days in April 2026: 9%

Source: Avere-France barometer, April and August 2026.

How it works

01
Add your chargers
Set up your account, sites and chargers in a few minutes.
02
Put up the QR codes
Each charger gets its own QR code, ready to print.
03
The driver reports the fault
They scan the charger's QR code and describe the problem. The request lands in Dispatch.
04
A qualified technician takes the job
A technician near the site picks up the request. You follow the quote, the schedule and the report online.

Dispatch screens on phones (French interface), with sample data: job list, request detail with its quote, dashboard, messaging and schedule.

All the follow-up in one place

Requests and messaging

Every fault becomes a tracked request, with direct messaging between you and the technician.

Quotes and scheduling

The quote and the date of each job stay attached to the request, not buried in email threads.

Reports and history

Reports with checkpoints and photos, which technicians can draft offline, plus a history for each charger.

Deadlines on record

Annual inspections and intervention deadlines are tracked automatically, so you can see where each charger stands.

For anyone with chargers to keep running

Charging operators

Several sites, a steady flow of requests and a technical history to keep for every charger.

Local authorities

Chargers spread across an area, with one place to follow every report.

Condominiums and property managers

A QR code to report a fault, instead of messages passed between residents and contractors.

Retail and hospitality

A charger is part of the welcome: your guests know how to report a fault, and you know where it stands.

Company fleets

The chargers on your sites, their jobs and their reports, together in one workspace.

IRVE technicians

Requests already described, in your area and matched to your skills.

Dispatch

Clear pricing, no commitment.

Starter

For a small fleet of chargers on one or two sites.

€99/ month

5 published requests a month
Unlimited sites, chargers and QR pages
Direct messaging with the technician
Technical history and reports
Up to 3 users

Choose Starter

Business

For several sites and a regular flow of requests.

€249/ month

20 published requests a month
Unlimited sites, chargers and QR pages
Messaging, quotes, scheduling and reports
Median first-response time
Up to 15 users

Choose Business

Enterprise

For multi-site networks.

On quote

Request volume set by contract
User count set by contract
Onboarding support
Dedicated contract terms

Prices per month, VAT not applicable, no commitment. Interventions are not included: the technician sends a quote and invoices you directly.

IRVE technician? Requests in your area, free of charge.

Dispatch sends you requests from your area, matched to your skills and already described. You quote, you do the work and you invoice your client directly. Access is free, with no subscription and no commission; your credentials are checked before access opens.

Join the technician network

Does your business run on requests, field staff and reports too?

Dispatch connects the report from the field, the quote, the schedule and the final report. If your business runs on a similar flow, Codetics can design and build yours to the same standard. Put it in a brief and you'll talk directly to the engineer.

Send a project brief

Frequently asked questions

Software project

Let's talk about the system you need to ship.

Application, backend, embedded system, architecture: for a larger project, describe the context, the outcome you expect and your constraints. Only your name, email and a few lines are needed.

01You describe the need
02We clarify the scope
03You receive a detailed quote

Discuss a software project

What do you need to ship?

Pick the closest match: the brief opens with that project type.

A clarified scope
A detailed quote
Direct contact with the engineer